Voice

Lately I've been wondering if as technologists we have forgotten what we're here for: to provide a service to the customer. Have we forgotten this? More often then not, I hear people trying to convince others on their own ideas just because they are passionate about them - without consideration of the people that actually use the applications. Some say that “customer" is a loose term and can be left to interpretation. I define "customer" as those whom use my applications on a daily basis. What's your definition?